We were born in spring of 2018
An idea for virtual customer support became a company — and a team.
In March 2018, Muhammad Ammar (CEO & Co-founder) set out to build a BPO company focused on customer-facing work. Asad Abid (COO & Co-founder) joined early, then Ali Raza (CTO), and AS BPO Solutions was formed.
Founded
Ammar, Asad, and Ali form the core team and open for business.
First client
A client takes a chance. Ten rented seats. The first project ships.
Own floor
Results bring more work — and a dedicated space for the team.
Inbound focus
Today we lead with inbound customer service outsourcing, while additional services remain available.
Calling discipline that still matters
Early work included telemarketing and lead-generation programs. That experience — scripts, compliance awareness, shift discipline, and measurable outcomes — shaped how we staff and coach inbound customer service teams today.
The first project started with ten rented seats. Strong performance led to more clients and a dedicated operations floor for a growing team.
From outbound roots to inbound programs
Over time, work expanded across telecom, energy, and software engagements. The company still draws on that operational foundation — while inbound customer service for USA, Canada, and UK businesses is now the primary offering we lead with.
Explore inbound customer service