About AS BPO Solutions

Who we are

AS BPO Solutions is an outsourcing provider. Businesses outsource inbound customer service to us.

We staff dedicated English-speaking agents for voice, email, and live chat so your customers get timely, on-brand answers while your team stays focused on the core business.

01

Inbound customer service

Flagship capability: product questions, order status, returns guidance, account help, and complaint handling under your SOPs.

02

US legal entity

AS BPO Solutions LLC — registered office in Delaware. The address is a registered office, not a walk-in operations floor.

03

English-speaking agents

Dedicated agents handle inbound voice, email, and live chat for customers in the USA, Canada, and UK.

04

Experience that still shows

Founded in 2018 with roots in customer-facing calling and lead work — that operational discipline informs how we run inbound programs today.

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How we work with clients

Engagements are built around your tools, brand voice, and escalation rules. Agents work in systems you approve; you keep ownership of customer data and policies.

  • 01

    Clear scope: channels, hours, seat count, and decision rights documented before go-live.

  • 02

    Trained agents and QA sampling so quality stays measurable after launch.

  • 03

    Additional business services — web, software, telemarketing, and more — remain available when you need them separately.

Inbound customer service
Inbound customer service partnership

Our Team

Leadership close to operations, technology, and client delivery.

Ammar Sheikh, Chief Executive Officer

Ammar Sheikh

Chief Executive Officer

Focused on long-term client relationships built on reliable delivery.

Asad Abid, Chief Operating Officer

Asad Abid

Chief Operating Officer

Responsible for day-to-day operations, process discipline, and team performance.

Ali Raza, Chief Technical Officer

Ali Raza

Chief Technical Officer

Leads technology and tooling so client systems and workflows stay reliable.

Saim Malik, Business Development Manager

Saim Malik

Business Development Manager

Helps prospects define scope, coverage, and next steps for a clear engagement.

Ready to outsource inbound customer service?